choose to do so. “Managers often think that knowing more about what workers are doing is useful for making decisions, or eliminating waste, or compelling workers to comply with a firm's goals,” says Levy. Some bosses simply want to know what their employees are up to. Microsoft’s 2022 Work Trend Index survey showed that 85% of leaders have trouble believing their workers are being productive. (‘Productivity paranoia’ has, indeed, become a major issue in the pandemic era.)