Plus, some older managers simply aren’t comfortable addressing the issues young workers want to bring into the workplace, due to generational differences. As Gen X and Baby Boomers tend to leave private issues at home, and Gen Z are more likely to bring their views and emotions into the workplace, this discrepancy can be uncomfortable and even challenging for older generations. “The expression of emotion in the workplace, rather than keeping a stiff upper lip, is a major change. And this greater vocalisation of emotion is sometimes more than we bargained for, and managers don't know how to handle it,” says Shaw.
