Despite her caveats, Gerson, who describes herself as “a short-term pessimist but a long-term optimist” about these workplace shifts, is hopeful Gen Z can catalyse change. The needle is more likely to move, she says, as millennials with similar values to Gen Z increasingly take on leadership roles and companies pressed to attract and retain talent are forced to yield to some worker demands – but she cautions that it will likely take some time before all workers benefit.
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